Dr Ashley Claire Fong
Endocrinologist & Fertility Specialist

Telehealth Consultations
One of our key mission is to support fertility treatment that is accessible to individuals from all walks of life. To make IVF affordable and attainable, we offer Telehealth consultations through video-conferencing (via Zoom) or phone for patients living in rural and remote areas of Australia.

The consultation will allow Dr Fong to investigate your situation and provide professional medical advice at your location. 

If IVF treatment is required, Dr Fong will work with you to overcome the practical aspects of having treatment as a long distance patient.
What is Telehealth video-conferencing (Zoom)?
  • Telehealth is a government initiative that enables patients living in rural and remote areas of Australia gain access to specialist services in major cities.
  • Under this scheme, if you live in an area classified as regional or remote, you're entitled to medicare rebate for Video or phone consultations with Dr Fong.  
  • If you live in RA1 = Metropolitan city, attendance is required to receive medicare rebate. 
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Enter your full street address, suburb and postcode on this location map (CLICK IMAGE) to find out if you are eligible for Telehealth medicare rebate.
How do I make an appointment?
  • You can make an appointment online, emailing or sending us an enquiry contact form
  • Telehealth consultations are by appointment during normal clinic hours.
  • Initial consultation duration is 1 hour
  • ​Follow up consultations are 30mins
What are the consulting fees for Telehealth?
  • The upfront fee is the same whether one partner (P1) or both (P1 & P2) attends ​as we've allocated the same appointment duration for a comprehensive assessment and discussion.
  • The out of pocket fees outlined below assumes you are eligible for Medicare rebate because you live within one of the telehealth areas RA2, RA3, RA4 or RA5. Search location map.
Fertility Consultation for Telehealth Eligible Couples
Upfront Fee
Medicare Rebate
(before the Safety Net)
OUT OF POCKET
(OOP) gap
INITIAL
60mins
$660
(P1 or P1&P2)
$545
(P1&P2)
$114
FOLLOW–UP
(1st & 2nd) 30 mins
$330
(P1 or P1&P2)
$273
(P1&P2)
$57
Saturday appointments are available for fertility couples with a $70 surcharge.
What are the IT requirements?
  • Computer
  • Reliable internet
What information do you need from me?
  • We will send you an email with the following:
    • Details of the appointment
    • Registration/privacy consent form
    • Health/fertility questionnaire form
  • Forward completed forms and previous reports/results to us 2 days prior to your appointment for registration and preparation of your file
What happens on the day?
  • Prior to the consultation, we will be contacting you to organize for payment. Your claim will be transmitted to Medicare immediately after your consultation. Medicare will then deposit the rebate to your nominated bank account within a few days.
  • We will send you ZOOM link just prior to the appointment
Where can I have my tests?
  • Most tests and investigations can be conducted at your location. Dr Fong will explain to you the nature of the tests and the process
  • If you choose a provider that’s different to the provider listed on the form, please ensure they forward the report via:
  • Keep a record of the date of service, provider details and their contact numbers as we may need to contact them directly to retrieve the results.
Learn more

  DR FONG IS A FERTILITY SPECIALIST AT:

  CONTACT:
02 9037 3755
02 9171 6588
info@myfertilitycare.com.au
​​Suite 206, 151-155 Hawkesbury Road, Westmead 2145
Customised Assisted
Reproduction &
Endocrinology

Helping you achieve
​your fertility goals sooner
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